Shipping policy

CRYSTAL CRYSTINA® CUSTOMER CARE

Shipping Information

Shipping options depend on the items in your order and how they are fulfilled. Eligible dropshipped products receive complimentary standard shipping within the United States. Amali signature dresses ship separately and are subject to their own shipping charges.

United States Shipping

Eligible dropshipped products include complimentary standard shipping to United States addresses. Amali — The Crystal Crystina Signature Dress Collection has a flat domestic shipping charge of $8.00 per order. Available delivery options and applicable charges are shown during checkout.

Orders with Different Product Types

Orders containing items fulfilled through different shipping profiles or locations may arrive in separate packages and may include separate delivery charges.

International Shipping

International shipping is available to supported destinations, including the United Kingdom, Canada, Australia, New Zealand, selected European countries, and other eligible international markets. Available destinations and DHL Express shipping rates are calculated and displayed at checkout based on your delivery address and order details.

International shipping, including delivery of Amali signature dresses, is carrier-calculated and is not complimentary unless expressly stated. Delivery availability, carrier services, and transit times vary by destination.

Processing and Delivery

Order processing and delivery times may vary according to product availability, fulfillment location, destination, carrier operations, and customs clearance. Any delivery estimates provided are estimates, not guaranteed delivery dates. We recommend ordering in advance for special events.

Tracking

When tracking is available, shipment details will be provided after your order has been dispatched.

Customs, Duties, and Taxes

International orders may be subject to import duties, customs fees, local taxes, or additional charges imposed by the destination country. Any amounts collected during checkout will be shown before purchase. Charges not collected at checkout may be payable by the recipient, subject to applicable local requirements.